The Case Study of Zara
- Anouar
- 27 mars 2021
- 6 min de lecture
Outline:
Introduction
What are the ways that Inditex ensures that “fast fashion” is truly fast?
What are important attributes of a “fast fashion” retailer to customers? To store managers?
Why would a retailer introduce its online store country-by-country? Why was Inditex slow to embrace online sales when it is so tech-savvy in other ways?
Briefly describe five opportunities for continued growth during the next five years for Zara’s parent, Inditext SA.
Pick one of the five opportunities and outline the advantages and disadvantages of pursuing it,
Take a look at its new U.S. website. What is good and what is bad about it?
Introduction:
Zara is a fast-fashion retailer with a rapid expansion pace. Hundreds of new stores are being opened, as well as new markets like New Zealand.
Inditex, the parent company of Zara, Bershka, and Massimo Dutti, has announced plans to expand digital and physical stores around the world.
Zara is known to deliver new fashions to retailers on a regular basis, making it a case study about how they continue to get new items to market so quickly.
Inditex introduced a logistical makeover to save resources and time while the organization was under pressure from the market slowdown. Providing retail managers with the ability to buy and display products more quickly.
1. What are the ways that Inditex ensures that “fast fashion” is truly fast?
Inditex has a supply chain that places its manufacturing near Turkey, Spain, and Portugal, making it convenient and cost-effective. They have shorter shipping times and can stock the shop in a short amount of time. Inditex makes sure that administrators can buy and view product easily so that it is available to consumers.
Inditex ensures the new designs are available in its shops twice a week. They also have a limited-edition range that is exclusive which typically sells out fast. They ship straight from the warehouse to the shop, which is much easier than many of their rivals.
Isla uses software to facilitate orders to ensure that enough supplies are available to satisfy consumer demand. Quick fashion is described as Inditex's ability to adapt to the rapidly evolving nature of the clothing industry.
Zara is, in their own unique way, defining the essence and speed of the quick fashion movement.
It ensures the pace of quick fashion by:
• restocking stores twice a week with new designs.
• Receiving small sums of money in exchange for reducing the need for markdowns.
• The ability to get manufacturing close to the factories and delivery centers, allowing for more flexibility.
• Adding freight routes and bringing new strategies to allow store managers to order and view merchandise more quickly.
• Sales managers looking at screens tracking sales and immediately reminding artists who are eager to build new ideas.
2. What are important attributes of a “fast fashion” retailer to customers? To store managers?
Customers perceive quick fashion as receiving the most recent style trends in a short period of time. Isla has changed the retail market by supplying buyers with fashionable clothes that arrive quickly. Customers would feel committed to a company whether they can pick up their orders in supermarkets or have them delivered straight to their homes.
Regarding managers, Fast fashion requires administrators to be able to get continuous reviews at work. Store managers are in charge of informing manufacturers of pertinent knowledge so that factories have suggestions about what to supply them with. In order to make fashion easier, the numerous headquarters cooperate.
3. Why would a retailer introduce its online store country-by-country?
Why was Inditex slow to embrace online sales when it is so tech-savvy in other ways?
Since each nation has its own fashion habits and tastes, retailers will be more suitable to find an individual approach. Companies should conduct analysis before entering a new market.
• Since each country is unique, extensive testing is needed to implement the most suitable online type.
• From where will the merchandise be shipped? What will be the most cost-effective form of generating products for online sales? In terms of trend, what will be the main online strategy?
• Resolve/minimize issues and bugs
• Not all products is adequately advertised online; the company's main marketing was focused around its constantly updated in-store merchandise.
• The difficulty of handling and marketing the constantly evolving collections
• The company's biggest asset is exclusivity.
4. Briefly describe five opportunities for continued growth during the next five years for Zara’s parent, Inditext SA.
1)With the rise of digitally fashion shopping and the fall of retailer sales, it is more important than ever for Zara to break away from its retail location-based selling comfort zone. While they had made their entire inventory accessible on Zara.com by 2010, they had yet to affiliate with Amazon, which had expanded to account for 8.6% of all online shopping purchases in the United States.
Zara's physical store limits in the United States, which do not exceed ten outlets except in a state as populated as New York, narrow the internet market.
2)In 2009, Zara's gross profit margin in Spain fell 1.1 percent, indicating not only economic stagnation but also a currency change that made revenues in Spain less lucrative. This trend persisted in 2010, when it was reformulated as Inditex's expected programme, with the aim of increasing European sales by 50%.
To make Spain profitable again, we must maintain our core competencies and make use of our marketing budget.
3) It's possible that two thirds of our website's inventory is made up of women's wear. Zara meekly ventured into men's wear with TRF's undisciplined clothes. We can't focus on conventional outlets like magazines and word of mouth to effectively extend men's wear. Men's modeling magazines that I discovered under my father's bed have turned into ad books that Zara can no longer stand out in. We need to figure millennials to support Zara and talk directly to consumers with discretionary income for Zara goods, as most clothing advice is conveyed via social networks or video sharing.
4)In the United States, we need to create more physical sites. Zara wants you to believe that their shops are conveniently positioned based on their website, but in fact, they are absent from each state between Dallas and Chicago. We will maximize our demand generation for further revenue in the world's largest apparel industry with a greater store footprint.
5)I'm just throwing it out there, so I think we should want to franchise the company to other apparel companies. Zara has a good market name, but it lacks the cost-effectiveness to deal with GAP Inc. We should collaborate with an Asian garment maker to take advantage of their lower prices. Sang Dae claimed to have seen Zara shopping in Target. If real, this is a smart way to go in since adding places could be too costly.
5. Pick one of the five opportunities and outline the advantages and disadvantages of pursuing it.
Open department stores in the United States.
Advantages: We will catch up with H&M and Gap in terms of shop openings. At the end of 2010, Zara's biggest competitor, H&M, had 2,206 outlets. In 2010, Zara launched 4430 stores, with an enhanced opening plan to reduce turnover time. This additional focus should be directed toward the United States, whose dollar has a competitive edge over the Euro. It would persuade buyers to consider Zara pricing, which is now their biggest gripe. Instead of the Spanish economy's external influences and Inditex's occupant,
- We will keep up with Gap and H&M.
- It would persuade customers to consider Zara's prices.
- Likelihood of improving the Zara brand
Disadvantages:
- Which comes after a 5% or so reduction in sales.
- Cannot take the place of Zara's other expensive tactics
- If extended inappropriately, the Zara brand could suffer.
- Needs a sizable financial contribution
6. Take a look at its new U.S. website. What is good and what is bad about it?
Zara is a major player in the retail industry, especially for women's wear. It has over 7000 locations around the world. In its product offerings, it has put a strong emphasis on excellent customer service. Zara has done a fantastic job in the areas of fashion, manufacturing, sales, and retailing, bringing its clients together together with low prices. It's just far too vulnerable to people and the world.
Zara should strive to maintain the highest level of consistency in relation to its costs. It must follow a growth plan in order to capitalize on global business opportunities. Since it only has a few industry lines, it can only make a small profit in the international market. Diversification is an excellent method for a business to gain access to a greater range of clients, but Zara has yet to implement it.
The new website is very comprehensive and has a detailed overview of Zara's business. It not only tells us about its different brands in depth, but also about its business model, contribution to society, and important knowledge for its investors.
The only disadvantage of its website is that it provides users with an excessive amount of detail. The website lacks any exclusive material from which a tourist can assess the consistency and affordability of Zara's merchandise. It also struggles to fulfill the enticing characteristics of its website in terms of interactive and live content.

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